Security

To verify our site security please click on the images below to view our THAWTE SSL123 data encryption certificate and our TRUSTWAVE PCI DSS compliance validation:

  

Telephone payment option

If you would prefer to pay over the telephone you can place your order online and then at checkout choose to 'Pay by Telephone'. Once we receive your order we will call you to take payment. We are PCI DSS compliant (see our TRUSTWAVE certificate above). We never at any time store or record any of your personal or credit/debit card details.

Secure online shopping

You can rest assured that we take the privacy and security of your payment and personal details very seriously. Our website is protected by THAWTE whose online security is trusted by millions around the world and we maintain the highest levels of security.

THAWTE SSL certificates are used globally to secure servers, provide data encryption, authenticate users and protect privacy through stringent authentication and verification processes. The Thawte® Trusted Site Seal is a visual reassurance to our customers that our site’s identity has been verified and that it is secured with SSL.

Our TRUSTWAVE validation shows that we operate a secure credit card system compliant with the Payment Card Industry Data Security Standard. The PCI DSS is a security standard that includes requirements for security management, policies, procedures and other critical protective measures. This comprehensive standard is in place to protect our customer account data.

SAGEPAY is our payment service provider and they process millions of secure payments each year for over 30,000 businesses and all transaction information is encrypted using 128-bit SSL certificates. For more information please visit SagePay at: http://www.sagepay.com/

Credit / Debit card security

When you click our checkout button in your shopping basket you will enter our secure payment pages. If you check your address bar you will see our secure prefix of 'https:' (as opposed to 'http:') – this is telling you that the page is secure and should always be present when entering personal or payment details. You can rest assured that your credit card details are not at risk at any time and we do not store your card details (that is why we ask for them for every order placed).

  • Being in secure mode means all your details are encrypted for increased security (128 bit)
  • Advanced encryption means that your card details cannot be seen
  • The Secure Socket Layer (SSL) is used for all orders placed – this prevents you from inadvertently revealing any personal information
  • We do not store your card details
  • The three digit card signature code (or CV2) will be required to place an order – this ensures that your card cannot be misused

We follow accepted industry standards to protect any personal information you have provided to us.

Be aware of fraud

We'll never ask you to send any personal details via email. If we ever require such details, we'll ask you to contact us by phone. Should you receive any email correspondence claiming to be from cakedecoratingsupplies.co.uk requesting this kind of information then please do not respond and let us know as soon as possible.

If you have any further concerns about security, please go to our contact page or call us.

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